Privacy Policy

  1. Introduction
    Manage Out Finance Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the regulatory requirements of the Financial Conduct Authority (FCA).

This policy explains how we collect, use, store, and protect your personal data when you use our website or engage our services.

  1. Who We Are
    Manage Out Finance Ltd is an Appointed Representative (AR) of Forest Mortgage Brokers Ltd, trading as “Your Mortgage Brokers”, which is authorised and regulated by the Financial Conduct Authority (FCA).

We act as a data controller in relation to the personal data you provide.

Registered address:
103 Craven Gardens, Ilford, Essex, IG6 1PR

Email: Team@mediumblue-nightingale-964096.hostingersite.com
Phone: 0203 411 1069

Details of our Principal Firm can be found on the Financial Services Register.

  1. The Information We Collect
    We may collect and process the following categories of personal data:

Identity Data:
Full name, date of birth, gender, marital status

Contact Data:
Email address, telephone numbers, residential address

Financial Data:
Income details, employment status, bank statements, proof of address, credit history, debt information (credit cards, loans, hire purchase), savings, benefits, pensions, and payment card details

Transaction Data:
Details of services you have received and payments made

Property Data:
Details relating to properties you are purchasing, refinancing, or insuring

Technical Data:
IP address, browser type, device information, and website usage

Special Category Data:
Health or medical information where required for insurance products

  1. How We Collect Your Data
    We collect your data through:
  • Direct interactions (phone calls, emails, meetings)
  • Website forms and enquiries
  • Fact-find documents and application forms
  • Credit reference agencies and lenders
  • Third parties such as estate agents or introducers
  1. How We Use Your Data
    We use your personal data to:
  • Provide mortgage and general insurance (buildings and contents) advice
  • Assess affordability and suitability of financial products
  • Submit applications to lenders and insurers
  • Conduct credit checks and identity verification
  • Meet our legal and regulatory obligations (including anti-money laundering requirements)
  • Prevent fraud and financial crime
  • Communicate with you regarding your enquiry or application
  • Improve our services and website functionality

Where you consent, we may refer you to a trusted third-party provider for protection (insurance) services.

  1. Legal Basis for Processing
    We rely on the following legal bases:
  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Consent
  1. Sharing Your Information
    We may share your personal data with:
  • Mortgage lenders and insurance providers
  • Credit reference agencies (e.g. Experian, Equifax)
  • Our Principal Firm (Forest Mortgage Brokers Ltd)
  • Solicitors, surveyors, estate agents, and accountants
  • Regulatory bodies including the FCA
  • Fraud prevention agencies
  • IT systems, CRM providers, and compliance consultants
  • Trusted third-party protection providers (with your consent)
  1. International Transfers
    Where your data is transferred outside the UK, appropriate safeguards will be implemented.
  2. Data Retention
    We retain your personal data for as long as necessary to meet legal and regulatory requirements.

Typically, records are retained for a minimum of 5 to 7 years.

  1. Data Security
    We use appropriate security measures including secure systems, restricted access, and staff training.
  2. Your Rights
    You have the right to:
  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Contact: Team@mediumblue-nightingale-964096.hostingersite.com

  1. Marketing Communications
    We only send marketing where consent has been given or permitted by law.
  2. Cookies
    We use cookies to improve your experience. See our Cookie Policy.
  3. Complaints
    You may complain to the Information Commissioner’s Office:
    https://www.ico.org.uk
  4. Changes to This Policy
    We may update this policy periodically.
  5. Contact Us
    Manage Out Finance Ltd
    103 Craven Gardens, Ilford, Essex, IG6 1PR
    Team@mediumblue-nightingale-964096.hostingersite.com
    0203 411 1069
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